I have a GreenPAK Designer project saved as a .gp6 file, and I want to buy programmed component from your web site. I clic on "Design upload (.gp1, .gp2, .gp3, .gp4, .gp5 or .gp6 file format)", then "ADD TO CART", and I get the error message:
"Error: File type not allowed. - gp1,gp2,gpp,gp3,gp4,gp5".
Step to reproduce:
http://www.silego.com/buy/index.php?main_page=advanced_search_result&sea...
Clic onSLG46855V (programmed).
Is the gp6 format too recent? Unfortunately I cannot download an older version of GreenPAK Designer.
GreenPAK Designer Version 6.24
Tank you
Keywords:
Device:
Device Number:
SLG46855V
tcachat,
Thank you for the information. I passed this website issue to our web dev team and soon it will be fixed.
Our FAE, Jocelyn Carroue, should have gotten in touch with you on this topic to review the design and provide further support.
Please, let me know if something else is needed
Best regards,
Oleh Sapiha
Dear Oleh,
Thank you for your answer. Do you have an idea how long it will take to update the Web page? Our boards are already in production.
I have asked around here, nobody got contact with your FAE.
问候
tchachat,
Thank you for your feedback, can you send me your contact to my mailOleh.Sapiha@diasemi.comand I send it to FAE to speed up the process
Best regards,
olehs
Hi tchachat,
Please try again to submit the design on the webstore?
The issue has been fixed.
Best regards,
Oleh Sapiha
All right