unable to detect Da14531 tiny module using the smartbond flash programmer

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Fri, 2020-06-12 13:13
#1
sripathi
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unable to detect Da14531 tiny module using the smartbond flash programmer

We have connected the smart bond tiny module daughter board to the motherboard following thishttp://lpccs-docs.dialog-semiconductor.com/um-b-138/introduction.html,

In our application code we are using the SWD (p0_2, p0_10)pins for a display peripheral and have disabled the default swd pins functionality. We were able to flash the code to the SPI flash for the first time using the flash programmer . We made some modifcations to the code and when we are trying to flash the code using the flash programmer , we are unable to detect the device and we get the error " No known chip found while opening JLINK connection " . Could you please help us with this issue ? Thanks

Device:
DA14531 SmartBond TINY Module
Fri, 2020-06-12 15:17
PM_Dialog
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Hi sripathi,

Hi sripathi,

Thanks for your question. The flash programmer tool is using JTAG to program / erase the SPI flash. Since the running firmware disables the debugger, please try to erase the SPI flash via UART using the SmartSnippets Toolbox . After that, are you able to program the board? I assume that the jumpers are places same as Figure 3 DA14531 Module.

Thanks, PM_Dialog

Fri, 2020-06-12 15:56
(Reply to #2)
sripathi
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Hi , yes the jumpers are

Hi , yes the jumpers are placed exactly as shown in figure 3 .

On the smart snippets toolbox (version 5.0.12) , when i select UART the two com ports are shown , but when i select a port and click on detect, it returns error "failed detecting devices " . I didnot find an option to flash on the UI

Sat, 2020-06-13 07:16
sripathi
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Hi , yes the jumpers are

Hi , yes the jumpers are placed exactly as shown in figure 3 .

On the smart snippets toolbox (version 5.0.12) , when i select UART the two com ports are shown , but when i select a port and click on detect, it returns error "failed detecting devices " . I didnot find an option to flash on the UI

Mon, 2020-06-15 17:16
PM_Dialog
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Hi sripathi,

Hi sripathi,

Please select UART/SPI option from the initial configuration window. Are you now able to connect?

Thanks, PM_Dialog

Tue, 2020-06-16 05:59
(Reply to #5)
sripathi
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I am unable to connect using

I am unable to connect using the UART/SPI configuration

Tue, 2020-06-16 11:12
PM_Dialog
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Hi sripathi,

Hi sripathi,

Please find attached a screenshot from my side. Are you able to detect he correct COM port in your setup? Can you please share a screenshot with your configuration?

Please also refer to the user manual :UM-B-083 SmartSnippets Toolbox User Manual (HTML)

Thanks, PM_Dialog

Tue, 2020-06-16 12:25
sripathi
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please see the screenshots of

please see the screenshots of my configuration and the fail message .

Attachment:
Package iconConfiguration.zip
Tue, 2020-06-16 15:57
PM_Dialog
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Hi sripathi,

Hi sripathi,

Please hit to the “New” button – a pop up window will be appeared. Enter your preferable name – for example type DA14531. Then, what you typed will be appeared in the left column. After that please make sure that you have the same configuration as my previous attachment.

Please refer to the user manual as well.

Thanks, PM_Dialog

Tue, 2020-06-16 16:06
(Reply to #9)
sripathi
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Could you please resend your

Could you please resend your previous screen shot attachment , I am unable to find it

Tue, 2020-06-16 16:37
PM_Dialog
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My apologies - forgot to

My apologies - forgot to attach it.

I am attaching it into this comment.

Thanks, PM_Dialog

Attachment:
Package iconUART_SPI_config.zip
Tue, 2020-06-16 17:48
(Reply to #11)
sripathi
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I have followed the steps you

I have followed the steps you suggested , I am getting the error failed configuring spi ports errors , please see the atached screenshot

Attachment:
Package iconerror report.zip
Wed, 2020-06-17 11:53
PM_Dialog
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Hi sripathi,

Hi sripathi,

Please seeUM-B-139: DA14531 Module getting started Guide (HTML)and section 8.2. SmartSnippets™ Toolbox. Make sure that you have the same jumpers configuration and same “Board Setup” selection. You should use 1-wire UART for programming the Flash.

Thanks, PM_Dialog

Accepted answer
Thu, 2020-06-18 05:44
(Reply to #13)
sripathi
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thanks for the support , I

thanks for the support , I am able to detect the board now after flashing it with the jtagprogrammer.bin .

Thu, 2020-06-18 08:33
PM_Dialog
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Hi sripathi,

Hi sripathi,

Glad that you are able to use the Flash Programmer now! Thanks for accepting my answer!

Thanks, PM_Dialog