Hi everyone,
I am using the latest version of SmartSnippets (v2.0.7). Everytime I try to import a new project, it keeps showing an error [java.lang.NullPointerException], and I cannot build the project using the tool icon above (the icon is grey), but I can still build the project by right-click the project and it works.
And if I restart the software, the problem gets fixed automatically, until I import another project. Closing and reopening a project do not lead to the same problem, only importing does. And everything else works fine. What's possible reason for it?
Thanks!
Device:
嗨yingfen,
The latest version of SmartSnippets is v2.0.8 so I would suggest you download it for our support website and install. Does this issue exist with SmartSnippets version 2.0.8? If yes, please share me a screenshot with your issue? You could attach it in your forum thread.
Thanks, PM_Dialog
Thanks for your reply.
I've updated it to v2.0.8 and the problem is exactly the same.
The attachment is restricted as pdf files, so I attach a link for the screenshot:
https://user-images.githubusercontent.com/32470088/63043634-3c703500-be92-11e9-8e07-649bb94c44f5.png
(Please let me know if you cannot open it)
Thanks!
嗨yingfen,
I have asked our customer support team to look into this issue. You should get a response in the next day or two.
/MHv
Thank you very much! I will wait for it.
Hi Yingfen,
We have apparently never observed this issue in the past. Our inhouse experts beleive that the following could be the cause and solution:
"It could be a corrupted workspace and cleaning the .metadata folder in the SDK could fix it."
If this does not resolve the issue, please provide a screenshot of the entire error message (the one you uploaded appered to be cropped at the bottom).
/MHv
Thank you! So far it works well. I will keep an eye on it and may post another thread if the error appears again. Thanks again!
Thanks for you feedback. I will let the team know that this fix seems to work. Let me know if you run into this issue again.
/MHv