⚠️
Hi there.. thanks for coming to the forums. Exciting news! we’re now in the process of moving to our new forum platform that will offer better functionality and is contained within the main Dialog website. All posts and accounts have been migrated. We’re now accepting traffic on the new forum only - please POST any new threads at//www.xmece.com/support. We’ll be fixing bugs / optimising the searching and tagging over the coming days.
13 posts / 0 new
Last post
Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
Failed reading memory at address 81FE8

Hello Dialog_support Team,

I am using DA14583 board for development purpose. While flashing the spi using SmartSnippet Studio(Version: 1.6.3.918), i am getting error like "Failed reading memory at address 81FE8".

I have followed below link but still i am not able to resolve this error.
https://support.dialog-semiconductor.com/issue-smartsnippet-firmware-dow...

I have attached the pdf file, which shows spi flash error in SmartSnippet Studio.

Please help me out.

Thanks and Regards,
Ruchi Patel

Keywords:
Attachment:
Device:
MT_dialog
Offline
Last seen:2 months 3 weeks ago
Staff
加入:2015-06-08 11:34
Hi Ruchi Patel,

Hi Ruchi Patel,

On the top of the Smart Snippets tool i see that the tool is not connected to any device,Tracker_flash1@none[DK:DA14583-00], instead of that and if the tool has found a device on the other side of the link should mention either:

Perhaps you should check why that happens, do you select from the initial dialog a proper interface for example ? And if yes which interface is that ?

Thanks MT_dialog

Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
Hello MT_Dialog,

Hello MT_Dialog,

Thanks for the reply. I came to know that device should be connected via either UART or JTAG. So i have tried to connect my device using JTAG and now i am able to see the device is connected likeTracker_flash1@JTAG. Still i am getting error. I have attached image of SmartSnippet Studio in that you can see error. Please suggest me how to solve this error.

Thanks and Regards,
Ruchi Patel

MT_dialog
Offline
Last seen:2 months 3 weeks ago
Staff
加入:2015-06-08 11:34
Hi Ruchi Patel,

Hi Ruchi Patel,

I suppose that you are using a custom board and not a dev kit, is that correct ? Please make sure that the vcc_flash is powered in order for the flash to be powered. Also try to reset the board and then try to hit the "Connect" button again.

Thanks MT_dialog

Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
Dear Dialog_support Team,

Dear Dialog_support Team,

Yes i am using custom board. Vcc_flash pin is powered. I have also tried to reset the board before hitting "connect" button but my problem remained same. In Smartsnippet tool, i have selected UART/SPI option to download the code into flash but i got reset related issue. I have attached screenshot of the error. Can you tell me what could be the problem with reset pin?

Thanks and Regards,
Ruchi Patel

Attachment:
MT_dialog
Offline
Last seen:2 months 3 weeks ago
Staff
加入:2015-06-08 11:34
Hi Ruchi Patel,

Hi Ruchi Patel,

如果你选择了UART / SPI这意味着the device will be connected through the UART interface and that means that you would have to connect the RX/TX UART pins, those pins are used in order for the flash programmer to be downloaded into the device during the "Connect" procedure and also thats how the Smart Snippets receives that there was a reset on the device.

Thanks MT_dialog

Kevleo94
Offline
Last seen:2 years 9 months ago
加入:2017-09-05 07:18
嗨,我面临着同样的

嗨,我面临着同样的problem as yours. do you know how to resolve this? cause i don't see anything that make me resolve my problem from what the MT_dialog answer. please guide me to resolve this if anyone can resolve this problem.
thanks.
kind regards
Kevin

MT_dialog
Offline
Last seen:2 months 3 weeks ago
Staff
加入:2015-06-08 11:34
Hi Kevleo94,

Hi Kevleo94,

Please check your other post:

https://support.dialog-semiconductor.com/forums/post/dialog-smartbond-bl...

Thanks MT_dialog

Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
Hello Kevin,

Hello Kevin,

Yes we are able to resolve the problem with the help of Dialog_Support.
我们面临the same issue. You have to make sure few things before burning .hex file into flash.

1. Make sure that your custom board's Vcc Flash(P0.5- Port-0 Pin-5) pin is connected Vdd.
2. UART Pins P0.4 and P0.5 of custom board must be connected to FTDI Pins(which are right across P0.4 and P0.5 motherboard).
3. Make sure GND and Vcc pins of your custom board must be connected to mother board's ground and Vcc pins respectively.
4. After connecting all these pins using SmartSnippet Studio, you can burn your firmware into flash. (In SmartSnippet Tool, Please select the UART/SPI option-> Upload your .hex file-> press "connect" option -> press "reset" button of your motherboard -> "erase" the flash -> "burn and verify")

Note: we have used DA14580 Pro kit.

Kevleo94
Offline
Last seen:2 years 9 months ago
加入:2017-09-05 07:18
hmm.. what is the function of

hmm.. what is the function of connecting P0.5 to VCC? or do you mean to pull up the Tx and Rx pin?

Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
As per my knowledge, by

As per my knowledge, by connecting Vcc_Flash pin to Vdd means enabling the spi_flash pins. DA14583 has internal spi_flash so by connecting vcc_flash pin to vdd, flash pins will enabled.

Kevleo94
Offline
Last seen:2 years 9 months ago
加入:2017-09-05 07:18
oh.. i'm sorry. i used

oh.. i'm sorry. i used da14580. but I'm facing similar problem with you.
if you are not mind, can i have your email address? so i can contact you privately. thanks

Ruchi Patel
Offline
Last seen:2 years 6 months ago
加入:2017-03-29 10:50
DA14583 has internal flash

DA14583 has internal flash but DA14580 does not have internal flash. my email id isruchi.patel35@gmail.com.